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Some pictures are frozen, or the result image set is incomplete
Some pictures are frozen, or the result image set is incomplete
Nadiia Pohorielova avatar
Written by Nadiia Pohorielova
Updated over a year ago

If you run into any issues with picture processing or end up receiving fewer images than expected, feel free to reach out to us for assistance.

Just send us an email at info@purephotos.app or use the chat feature on our website. We will promptly review your order in our system and take care of the issue. No need to worry about losing your data or credits πŸ™Œ

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